Your satisfaction is important to us. If for whatever reason, you are not completely satisfied with your purchase, we are happy to refund you or exchange it within 14 days under the following conditions:
- When trying on the wig or hair piece, you must use a wig cap. Wig caps can be purchased here on our website or you can use your own
- The wig or hair piece must not have been worn
- The hair must not have been combed, brushed or styled in any way
- The hair must not have been, washed, dyed, curled, braided or treated in any way
- No hair spray or styling product must be used on it
- Any smells of styling products on the wig or hair piece will warrant a refund refusal
- The wig or hair piece must not have had contact with any food smells, perfume odour or cigarette odours
- The wig or hair piece must not have any makeup stains on it
- The wig or hair piece must be in its original condition and packaging
- Any product seal must be kept intact
- There is no return or exchanges on customised items or any items that have been altered for you
- There is no returns on eyebrow makeup, eyelash, eyebrows and any wig care or bonding products
- Shipping cost for returns or exchanges are at your expense
- If free shipping was offered with your order, the shipping cost will be deducted from the total amount returned to you. This is €32 for DHL and €15 for other delivery providers.
- If you have returned an item that is not eligible for refund, it will be returned back to you at your cost
- Within 14 days of your original purchase, Only one exchange opportunity is permitted.
- Refunds will only be paid to the same card or method used for the purchase
- Please allow 10 working days before the amount is shown on your bank statement
- Training course fees are non-refundable but training dates may be rescheduled
This does not affect your statutory rights
Please email us at email@example.com before sending your item, or if you have any questions.
HairWeavon Head Office
302 Rathmines road lower