We hope you find the answer to your question here. If not, please feel free to give us a call or drop us a line
Do you ship worldwide?
Yes we do, We ship worldwide. Our fast DHL shipping option make it possible to send your order to you in the quickest possible time.
Are you located in the EU?
Yes, Our head office and Wig Show Rooms are located in Dublin, Ireland.
Will I have to pay Customs and Duties fee when I shop on your website?
If you are located in the UK or other Non EU countries, then customs and duty fees may apply at the time of delivery.
Do you provide Video Consultations?
Yes we do. A member of our team will be happy to show you our amazing selection wigs and hair toppers and help you with choosing the right colour for you.
Simply contact us to schedule a Zoom or Video consultation at a suitable time.
Do you accept returns or exchanges?
Yes, we do our best to make returns and exchanges easy for our customers provided the item is in its original and perfect condition, this applies also to the tags and packaging. For more details about our returns policy, click here
Do you offer a rewards or loyalty program?
Yes, as a loyalty member, you will earn points every time you shop on our site for discounts at checkout! More details about our rewards program can be found here
What payment options can I use?
When shopping with us online, You can pay securely using your credit or debit card and by Paypal.
We can also accept bank transfer payment, however goods will not be despatched until the payment is fully cleared and received into our bank account.
I have signed up to your newsletter but didn't receive the first order discount coupon?
To sign up to our newsletter, click here. Your first order discount coupon is emailed to you immediately after signing up. If you do not receive this email, please check your spam folder incase the email is in there.
Can I use more than one discount coupon in an order?
No, only one discount coupon or offer can be redeemed at any one time.
Would I have to pay foreign transaction fees?
We are a Europe head quartered online store with payments charged in EURO. We provide a currency converter on our website so that Non Euro customers can see the approximate amount in their local currency. However, your bank may charge a minimal foreign transaction fee which is out of our control. Please check with your bank about these charges.
I have seen the wig or Hair Topper I want on a different website, would you match their price?
We want wigs and hair pieces to be affordable for all who need it so YES we would, provided this is the non-sales price of the item. For more details about our price match promise, click here
How can I measure my wig size?
*8 out of 10 find the average wig size just right.
Here is a video showing how to easily measure your head for a ‘ready to wear’ Wig.
How can I measure for a Hair Topper?
Make sure you select a hair topper that is at least one inch bigger than the area of hair loss to ensure you are clipping into strong healthy hairs.
This video shows you how to measure for your ‘ready to wear’ hair topper
I need help picking the right colour. Can you help?
When shopping wigs and hair toppers online, it can be difficult to select the right colour. Contact us and let us know what colours you are considering and we can send you more images of that colour on a real model instead of the swatches.
If this doesn’t help, we can have a video consultation with you.
And If you choose the wrong colour, don’t worry, you have 14 days to return the pieces back to us in perfect condition for a refund or exchange. We’ll even arrange the collection from your home if that helps.
What if the wig does not suit me?
If you have ordered a wig or hair topper that doesn’t meet your expectation, don’t worry, you have 14 days to return the pieces back to us in perfect condition for a refund or exchange. We’ll even arrange the collection from your home if that helps. Full details of our returns and exchange policy can be found here
We can also have a video consultation with you to help you with your selection. Just contact us to arrange a consultation
How do I wash my human hair wig or hair topper?
The video below demonstrates how to wash your human hair wig. This instruction applies to human hair wigs and wigs that are made with a combination of human hair and synthetic fibre.
You can order the human hair shampoo care set online here
How do I wash my synthetic wig or Hair Topper?
The video below demonstrates how to wash your synthetic wig.
The synthetic wig shampoo and care set is available online here
How do I wash my Heat Friendly Synthetic Wig or Hair Topper?
The video below show how to wash your heat friendly synthetic piece using the Ellen Wille Care Set.
The synthetic wig shampoo and care set is available online here
I have a medical card, can I order a wig online and still avail of the HSE Wig Grant?
Yes, you can order your wig online and then send us your medical card number and doctors letter (by email or post). We will then apply to the HSE on your behalf and refund whatever amount the HSE contributes back to you.
I am Transgender and need a wig, can you help me?
Absolutely, We are happy to help you and be part of your journey. We have a huge range of wigs to choose from. Get in touch with us today for a free consultation or email your style ideas to us
What is a topper hair piece?
A topper hair piece is a hair piece that is clipped to your existing hair or bonded to the scalp to disguise areas of thinning hair or bald patches. Many women experiencing thinning hair after pregnancy or due to age, find topper hair pieces brilliant for giving that extra volume they need. For women who have balding due to trichotillomania, a topper hair piece can be made for you, to cover the specific areas of hair loss.
What is the difference between a human hair and synthetic wig?
When deciding whether to go for a human hair wig or synthetic wig. There are a number of things to consider
- How long you wear the wig
- Your hair length
- Styling options
For short periods of hair loss e.g chemotherapy hair loss, a synthetic wig might work well for you. However if you wear a wig for longer periods of time, e.g Alopecia hair loss, then a human hair wig will last longer and look well for longer.
If you wear your hair long (past your shoulders), a human hair wig will look and feel better and be more manageable for you. If your hair style is short, a synthetic wig might be ideal as synthetic wigs do hold their style better but you have less flexibility in styling them while human hair wig can be styled in many ways using your heating tools.
Human hair wig prices tend to be double the price of a synthetic wig.
What is a Monofilament Wig?
The monofilament wig material is used in women’s wigs to make it more breathable and gives the illusion of a scalp for a natural look. The mono area also allows to to part the hair in that area.
What is a lace wig?
A lace wig can be worn for an extended period of time without having to take it off, even when in bed at night. The full lace wig requires wig bond or adhesive tape to secure the wig around your entire head.
The front lace wig option has a strap at the back and the lace in the front which could be bonded or tape down in the front for extended wear. Front lace wigs can also be worn without taping or bonding.
How is a lace wig secured?
Do you make wigs and hair pieces for film, TV, theatre?
Yes we do. HairWeavon specialises in custom wigs and hair pieces for the film, theatre, TV & the entertainment industry. Each wig or hair piece is made to your specification following a consultation. We also provide a fitting and maintenance service during filming. Wig rental is also available where possible. Contact us in Dublin on +35314303978 or email your style request to us
Where are you located?
Our head office and Wig Show Rooms are located in Dublin, Ireland. We are very accessible by public transport and parking is available near by for those driving to us.
What are your opening hours?
Our online store is open 24 hours a day and our online team are available to answer your questions promptly to assist you with your online order.
Our wig shop is open by appointment only Mon-Sat 10am-6pm.
Is there a charge for consultations?
All consultation are free and there is never any obligation to make a purchase.
I have a medical card, what is my entitlement for a medical wig?
If you are experincing hair loss due to a medical reasons, you may be entitled to the medical card HSE wig grant. We will need a note from your doctor to confirm you require a wig due to medical hair loss. We also need your medical card number to process the paper work for you. You may be entitled to between €500 and €635.
Do you help with head shaving for women undergoing chemotherapy?
Having to shave or cut your hair short because of cancer hair loss can be very upsetting. Our caring staff are here to help and support you through the process. To schedule an appointment with one of our stylist, call us on 014303978.
Do you provide Wig Washing, Blow Dry and Cutting Service?
Yes we do, for pricing and more details about this service, click here
Can I pay by installment?
Payment by installment may be possible for certain products at our discretion. Items will only be delivered after payment is complete. Contact us to see how we can help.
How do I measure my head for a custom wig?
This video and image shows how to easily measure your head for a customised wig. Please email us the below 6 measurements.
Which density is right for my custom wig order?
Here is a photo illustration to show you the different between the extra light, light, medium, heavy and extra heavy hair piece and wig density. The higher the density, the more the volume of hair.
What hair length is right for my custom wig order?
We hope this image helps you in deciding on your wig hair length
Which wig cap size to select for my custom wig order?
To measure your exact wig size for your customised wig, see the video above for instructions
The standard measurements (in inches) for a small, medium or large cap are:
|Circumstance of the head||21.5″||22.5″||23.5″|
|From forehead to nape of neck||14″||14.5″||15.25″|
|Ear to ear across forhead||11″||11.5″||12″|
|Ear to ear over top||12.5″||12.5″||13.25″|
|From temple to temple around back||14″||14.5″||15.2″|
|Nape of Neck||5″||5.5″||6″|
What cap option to select for a custom wig?
We can replicate any cap type that you are used to. For first time wig wearers, there are three main wig cap types to choose from:
Monofilament wig cap type which gives the illusion of a scalp for a natural look and requires no taping or bonding
Front lace wig cap has a strap at the back and lace in the front only, allowing you to tape or bond the front for extended period of wear including in bed
Full lace wig cap has lace around the entire perimeter, allowing you to tape or bond the wig securely for extended period of wear and allowing you to tie your hair up in a ponytail.
When ordering my custom lace wig, what lace colour would match for my skin type best?
Here are the lace colours available.The most natural lace wig look is achieved by matching the lace colour to your scalp colour.
What is a men's hair system?
A men’s hair system is an advanced non surgical hair loss solution for men who are balding. Old fashioned versions were called Toupees or hair pieces. Advanced methods now make it possible to design them to achieve more natural results, achieve modern hair styles and be undetectable.
How long after the initial consultation, does it take to make my hair system?
It takes 8 weeks to customise your hair system, however we may have one available in your hair colour for immediate fitting.
I would like to get a hair system as quickly as possible, Do you have any hair systems available to be fitted immediately?
Most hair systems are customised for each client which takes 8 weeks to be created but we may have a hair system available in your hair colour which can be fitted for you within a week. Contact us to see how we can help.
How secure is a hair system?
A hair system is perfectly secure, allowing you to wear your hair in whatever way you like without any worries.
Tell me more about installing the hair system
When your hair system is ready, it is full of hair and is unstyled. It is securely fitted by our hair replacement stylist and cut to achieve a completely natural result. This service is provided in our private hair studio in Dublin. For clients outside Ireland, we can have your hair system cut ready to your desired style before sending to you.
How often should I visit your hair studio for maintenance of my hair system?
We recommend having a refusion every 2 to 4 weeks. Simple contact us to book a refusion service.
What products will I need to care for my hair system?
Is it possible to order my hair system online?
Yes it is possible to order your hair system online. Our helpful staff are always here to help you with the order process. We will help you with selecting the perfect colour match, base selection to suit your lifestyle and even partly cut the hair system for you before sending it to you.
We will also recommend any accessory items you might need to care for your hair system at home.
For online order, How do I measure my hair system size?
For online order, What are the density options for mens hair systems?
Here is a photo illustration to show you the different hair system density options. The higher the density, the more the volume.
Many of our male clients go for light or light medium density for a natural look. Particularly if you are going from very thin hair or a bald head, a light density or light/medium density would be the best transition.
How often do i need to remove, clean and refuse my hair system?
We recommend removing, cleaning the hair system and your scalp at least every 2 to 3 weeks, to avoid build up of residue on the base of the hair system and to keep your scalp clean and breathable
Will wearing a hair system damage my own hairs growing underneath?
Wearing a hair system does not damage your own hair or stop it from growing but ideally you would need to shave the hairs in that area to allow the hair system to bond better.
Do you need me to shave the top front of my head where I have a little bit of hair before my hair system fitting appointment?
No you don’t need to shave the hair yourself. Our hair stylist will do the shaving for you on the day of your hair system fitting.
Typically how long will the hair system last?
A hair system can last between 3 – 6 months depending on the type of hair system, wear & tear and how well you look after it. Most clients will need 3 to 4 hair systems in a year. Alternating between two hair systems, means one does not get excessive wear and you always have a back up piece made ready.
Will the hair system perfectly match my hair colour?
Each hair system is customised for you so all hair colours are catered for.
How is a hair system different from a toupee?
A Toupee is a very old fashion and traditional hair piece, whereas a hair system is a very modern approach to men’s hair pieces. HairWeavon is a leader in manufacturing hair systems, all our hair pieces are designed to give the most undetectable finish and bespokely made for each client to deliver the most natural look. Book a consultation today at our hair replacement studio in Dublin or schedule a Skype consultation if you cannot visit us in Dublin. We will be happy to tell you more and show you some of our amazing client results.
I have a hair system purchased from another provider, can you help with cutting and refusing it?
We always do our best to assist clients with hair loss and we believe our hair systems are the best on the market. We would consider helping clients out at our discretion, to cut and fit a hair piece that is not purchased from HairWeavon but It is important to note that we would not take any liability for any issues with the hair piece. Additional charge will apply for cutting and fitting a hair piece that is not purchased from HairWeavon.
What does 'Virgin' hair extensions mean?
Virgin hair extensions mean that the hair is completely unprocessed. No chemicals have been used in preparing the hair, it is simply cleaned and used to make hair extensions or hair pieces. Virgin hair is the best quality hair recommended for weave hair extensions.
What colour is the Virgin hair extensions?
The virgin hair extensions comes in its original hair colour. It hasn’t been dyed or processed in any way.
Most virgin hair come in black colour 1, natural black colour 1B or dark brown colour 2. There may be slight colour variations between bundles but when applied together in a weave, the hairs blends really well to give a natural sun kissed finish as seen in the photo and in the weave application video below
Is it easy to manage the virgin hair extensions?
See the video above to hear what a client had to say about managing her weave hair extensions.
It is super easy to manage Virgin hair extensions and style in any way you want, just like your own hair.
I have never had a weave before, can you tell me more?
Sewing in your hair extensions is known as a weave. A weave is great because it’s better for your hair than the glue in hair extensions. They are very popular. The weave can last 3 to 8 weeks before you have to redo it. And you’ll be able to re-use the hair you buy from us for ages (up to 2 years if you look after them).
How many bundles of hair extensions do I need for a full head?
All bundles are 100grams of hair. All prices are per bundle. Two bundles is enough for a full head, however to achieve a very full look you may decide to use three bundles. The model is wearing two and half bundles in this picture
Can I swim or exercise with my hair extensions on?
See what one of our clients had to say about how the weave hair extensions fits in with her lifestyle.
Yes, before swimming or exercising, brush your hair using a vent brush. Braid long hair in braids to ensure all the hair is protected. Ensure all of your hair is tucked neatly under a swimming cap. Prolong exposure to salt water or chlorine may cause the hair to tangle and become less manageable.
Weave hair extensions come in weft form, what does weft mean?
Weft is the way the strands of hair are attached together in a line allowing you to be able to sew it into tracks in her own hair. Here is a photo of a bundle of our hair in weft form.
How long should my virgin weave hair extensions last?
The virgin weave hair can last 2 years or more depending on how well you look after it. See the hair care page for hair care tips.
Can I dye, straighten, curl or blow dry my hair extensions?
Yes. All HairWeavon hair extensions are real human hair which means you can choose to style it or dye it as you wish. However, we advise that you seek the help of a professional hair stylist to dye the hair. Also avoid the use of extreme heat so that the hair can last longer. To minimize the use of heat, we particularly like the bending roller or Flexi rods.
Can I dye the Virgin Hair extensions?
Yes. The virgin hair extensions can be dyed. Here is a picture of our virgin hair extensions dyed to the very popular ombre hair colour
Do you have any tips in styling curly hair extensions or wigs?
To style your curly hair extensions, just add some curly hair mousse and use your hands to tidy hair, no need to brush.
How is the hair extensions weaved in?
The video below shows how the weave hair extensions is applied.
Do you provide weave application service?
We do not currently provide weave application service. But the weave hair are available to purchase on our website here
Do you apply weave hair extensions that were not purchased from HairWeavon?
We do not currently provide weave application service.
Why do my weave hair extensions have split ends?
It is not unusual for the hair to have split ends just like natural hair on a person’s head. Our Virgin weave hair extensions are kept in the natural state. Split ends is a good indication that your hair extensions is real hair.
Should there be variations in the texture of the virgin weave hair?
There may be slight variations in the texture of the hair because it is in its natural state. The virgin hair texture can vary between bundles because different donors may have different hair texture. If you are using multiple bundles, the hair usually blends well.
Is the weave application painful?
It shouldn’t be. It can depend on the hair stylist, tell your hair stylist you dont want it too tight and she’ll have it looser but the firmer the weave, the longer it will last before you have to re-weave. People generally find them comfortable to wear
What is the difference between Indian hair, Brazilian hair, Spanish hair and Peruvian hair?
Clients often ask us for Brazilian hair, Spanish hair or Peruvian hair. From our knowledge, the hairs are not actually from Brazil, Spain or Peru but are simply branded by companies to make it sound more luxurious.
The virgin hair supplied by HairWeavon is hair ethically sourced in its most natural state. We are able to assure our customers of the hair quality because we source them ourselves.